Working The Night Shift at Meripustak

Working The Night Shift

Books from same Author: REENA PATEL

Books from same Publisher: Orient Blackswan Pvt. Ltd.

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  • General Information  
    Author(s)REENA PATEL
    PublisherOrient Blackswan Pvt. Ltd.
    ISBN9788125042655
    Pages204
    BindingPaperback
    LanguageEnglish
    Publish YearJanuary 2011

    Description

    Orient Blackswan Pvt. Ltd. Working The Night Shift by REENA PATEL

    Relatively high wages and the opportunity to be part of an upscale, globalized work environment draw many to the call center industry in India. At the same time, night shift employment presents women, in particular, with new challenges alongside the opportunities. This book explores how beliefs about what constitutes “women's work” are evolving in response to globalization. Working the Night Shift is the first in-depth study of the call center industry that is written from the point of view of women workers. It uncovers how call center employment affects their lives, mainly as it relates to the anxiety that Indian families and Indian society have towards women going out at night, earning a good salary, and being exposed to western culture. This timely account illustrates the ironic and, at times, unsettling experiences of women who enter the spaces and places made accessible through call center work.