Description
Taylor & Francis Winning At Collaboration Commerce by Heidi Collins , Jose Claudio Terra , Cindy Gordon
"Real time Collaboration Enterprise" is the new business model for market domination. Billions of dollars will be spent in this field, and by 2007 the majority of Global 1000 enterprises will be deploying real-time collaboration business processes to be a core of their business portfolios. Based on their extensive experience with cutting-edge technology, the authors discuss how to successfully implement collaboration commerce solutions, reporting lessons learned from leading companies such as P&G, Astra Zeneca, SAP, and Microsoft. Introduction; The Changing Context and the Impact of Change: Beyond 'white water'; Drivers for change in the business environment; The impact of change on organizations; The impact of change on people; Change and Organizational Theory: The evolution of organization theory; What is a high performance?; Change theory; Organizational culture (or what is it we're trying to change anyway?); Creating a 'change-able' organization; Bringing About Change: Organizational development; Leaders as change agents; Leading transformational change; Communications in change; Radical change; Managing the people aspects of implementation; Transforming the Human Resources function; Conclusion: evaluating change; References; Index.