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Service Operations Managementimproving Service Delivery 4Th Edition at Meripustak

Service Operations Managementimproving Service Delivery 4Th Edition

Books from same Author: JOHNSTON

Books from same Publisher: PEARSON INDIA

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    • General Information  
    Author(s)JOHNSTON
    PublisherPEARSON INDIA
    Edition4th Edition
    ISBN9789386873309
    Pages488
    BindingSoftbound
    LanguageEnglish
    Publish YearJanuary 2017

    Description

    PEARSON INDIA Service Operations Managementimproving Service Delivery 4Th Edition by JOHNSTON

    About the Book: Service Operations Management: 4th Edition Operations focused. This book has a clear operations focus and is concerned with managing operations. It explores operational issues, problems and decisions. It exposes students to the problems faced by service operations managers and helps practising managers deal with those issues. Each of the main chapters addresses 'how to deal with a particular problem or challenge. Market MBA and PGDM Students