Service Operations Management 5Th Edition 5/E at Meripustak

Service Operations Management 5Th Edition 5/E

Books from same Author: Robert Johnston

Books from same Publisher: Pearson India

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  • General Information  
    Author(s)Robert Johnston
    PublisherPearson India
    ISBN9789356067400
    Pages636
    BindingSoftcover
    LanguageEnglish
    Publish YearJanuary 2023

    Description

    Pearson India Service Operations Management 5Th Edition 5/E by Robert Johnston

    Service Operations Management, 5th Edition, by Robert Johnston et al. is a market-leading text on service operations management and provides a clear understanding of how service performance can be improved in organizations. This textbook applies underlying theories to the real world challenges faced by service operations managers on a daily basis, by providing a diverse range of examples and illustrations. Each chapter provides a range of tools, frameworks and techniques designed to help your students better analyze existing operations and understand ways to deal with operational challenges.