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Service Offerings and Agreements A guide for ITIL (R) exam candidates at Meripustak

Service Offerings and Agreements A guide for ITIL (R) exam candidates

Books from same Author: Richard Griffiths

Books from same Publisher: BCS Learning & Development Limited

Related Category: Author List / Publisher List

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    • General Information  
    Author(s)Richard Griffiths
    PublisherBCS Learning & Development Limited
    ISBN9781780171920
    Pages235
    BindingPaperback
    LanguageEnglish
    Publish YearApril 2014

    Description

    BCS Learning & Development Limited Service Offerings and Agreements A guide for ITIL (R) exam candidates by Richard Griffiths

    By Implementing Good Practice In Service Offerings And Agreements, It Departments Can Achieve High Levels Of Customer Satisfaction. An Intermediate Level Guide For Exam Candidates And It Departments, This Book Provides Clarification And Expansion Of The Core Itil (R) Texts. This New Edition Reflects The Current Thinking From Itil And Is Aligned To The Latest Syllabus For The Intermediate Certificate In Service Offerings And Agreements. An Itil Licensed Product.