Description
SAGE PUBLISHING Improving Personal And Organisational Performance In Social Work by Holroyd
Within health and social care settings, high levels of sustained performance from individuals, teams, organisations and multi-agency collaborations are required.This book offers a service-oriented leadership approach for Social Work managers and looks to enhance personal effectiveness and ultimately organisational performance through human behaviour, thought and communication. It is designed to support the development of aspiring and front line managers in social work and care through the introduction of key concepts such as understanding the Self, Neuro-Linguistic Programming, self-leadership and communication. Starting with SelfHow to Understand our ThoughtsThe Process of BehaviourCreating Positive Mind SolutionsRepresentational Systems and WordsAnchoringUnderstanding CommunicationAdvanced Questioning Skills ModelPersuasive LanguageMotivational LanguageUnderstanding and Enhancing Thought ProcessesReframingSetting Well-Formed Outcomes