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Hotel Front Office Management 2010 Edition at Meripustak

Hotel Front Office Management 2010 Edition

Books from same Author: James A. Bardi

Books from same Publisher: John Wiley

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    • General Information  
    Author(s)James A. Bardi
    PublisherJohn Wiley
    ISBN9780470637524
    Pages512
    BindingHardback
    LanguageEnglish
    Publish YearDecember 2010

    Description

    John Wiley Hotel Front Office Management 2010 Edition by James A. Bardi

    Hotel Front Office Management uses a human resources approach to cover the unique management and operational challenges in the front offices of today's hotels and lodging facilities. This Fifth Edition continues its emphasis on applying theory and management strategies, as well as providing updated material on select-service hotel front office operation. It addresses the impact of the recession on the hotel business and discusses the impact of social media and guestroom technology on the hotel business and how the Internet is the single most important travel planning and distribution channel in hospitality. There is also new and updated information on environmental and sustainability issues, particularly as it relates to housekeeping topics.